All Things Legal
Johanna Rossi and johannarossi.com (collectively “Johanna Rossi”) expressly disclaims any responsibility or liability for any damages caused by a user’s reliance on any information contained or obtained via the johannarossi.com websites or emails. Johanna Rossi expressly disclaims all warranties, express or implied, of any kind with respect to the website or its emails, including but not limited to merchantability and fitness for a particular purpose. Johanna Rossi makes no representations or warranties, either express or implied, of any kind with respect to the information and content included on the johannarossi.com website. You agree that Johanna Rossi and its employees or other representatives shall not be liable for damages arising from the information and content viewed and obtained via johannarossi.com. You agree that this limitation of liability is comprehensive and applies to personal injuries and all damages of any kind, including without limitation direct, indirect, incidental, general, special, punitive, compensatory and consequential damages.
In no event will Johanna Rossi be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly. However, Johanna Rossi takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Let’s Get The Boring Bit Out Of The Way
Welcome to johannarossi.com, created by Johanna Rossi and designed by Ashley Srokosz. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Johanna Rossi’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
Privacy Policy
1. INTRODUCTION
This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.johannarossi.com.
By providing us with your data, you warrant to us that you are over 13 years of age.
Johanna Rossi is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Contact Details
Our full details are:
Full name of legal entity: Johanna Rossi
Email address: johanna@johannarossi.com
Postal address: 67, Impasse du Gaian, Peille, 06440, France
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at johanna@johannrossi.com.
2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defense of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter such a contract.
User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyze your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
Email Marketing Data that includes (but not be limited to); the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. We process this data to refine future email campaigns and supply the user with more relevant content based around their activity. Our lawful ground for this processing is legitimate interests which is to grow our business.
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offenses.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at johanna@johannarossi.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
We do not carry out automated decision making or any type of automated profiling.
3. HOW WE COLLECT YOUR PERSONAL DATA
We may collect data about you, by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this.
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
We may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
4. MARKETING COMMUNICATIONS
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Before we share your personal data with any third party for their own marketing purposes, we will get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or OR by emailing us at johanna@johannarossi.com at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below:
Employees, freelancers and service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers.
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
Your information, whether public or private, will not be sold, exchanged, transferred, or otherwise given to any other company or third party for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service, or as described herein.
6. INTERNATIONAL TRANSFERS
We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:
We may transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place; or
Where we use certain service providers who are established outside of the EEA, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
7. DATA SECURITY
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions, and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
8. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. YOUR LEGAL RIGHTS
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
UK: https://www.gov.uk/data-protection
If you wish to exercise any of the rights set out above, please email us at johanna@johannarossi.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (DPC), the Irish supervisory authority for data protection issues. We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
10. THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
11. COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy below in section 16.
12. DOWNLOADS & MEDIA FILES
Any downloadable documents, files or media made available via this website or email, are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications.
13. USE OF IDENTIFIABLE IMAGES
While it benefits Johanna Rossi as a business to be able to show new, regular and exemplary work via this site or corresponding social media channels, and/or to share these images with co-suppliers e.g. other coaches and trainers, venues, it is recognised that certain clients may benefit from limitations on this sharing.
Therefore customers / clients have the right to request any of the following: anonymised accompanying text; accompanying text to use initials of names only; online photograph samples showing unidentifiable images only; online photograph samples showing non-people images (details only); or to fully request no online images to be shared. In addition, customers / clients may request in writing that identifiable and commissioned images be erased from online sources at any future point in time. Any image data will be used appropriately and with consent (as outlined in the Terms and Conditions of your booking).
14. SOCIAL MEDIA PLATFORMS
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or direct email using: johanna@johannarossi.com.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
15. CONTENT
You are completely responsible for the material and content you submit to our website. We are not to be held liable for any content posted nor are we to be held responsible. We reserve the right to modify, edit or delete any classified ad for any reason or no reason whatsoever.
We may limit your use of the site or restrict/block you from using the site, if we think you are causing disturbance or using our services inappropriately.
If you have a problem or dispute with a user from the johannarossi.com website, you release us from all damages, claims and demands and we will not be connected with any dispute.
16. USE OF COOKIES
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third party applications like Google Analytics.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser, which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
17. CREDIT CARD INFORMATION
When credit/charge card payment is chosen, information is then transferred to Johanna Rossi‘s payment processing partners using industry-leading, secure transmission technology, including SSL – the transmission standard used for transactions by major financial institutions.
Johanna Rossi does not see or store any credit card numbers.
TERMS AND CONDITIONS
“The buyer” is you, the purchaser of a digital product, online masterclass or in-person event. “Johanna Rossi” is me, the company.
DISCLAIMER
Johanna Rossi is not a medical doctor, nor dietician and makes no claims to any specialized medical training, nor does she dispense medical advice or prescriptions. The information on this site is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. It is intended to be provided for informational, educational, and self-empowerment purposes ONLY.
Any person with a medical condition should consult with their doctor before working with Johanna Rossi. Results will vary from person to person and depend on what your starting point is, current diet, mindset, lifestyle and medical conditions.
BOOKING AND CANCELLATION FOR IN-PERSON / LIVE EVENTS
By making a booking you are indicating that you have read and agree to Johanna Rossi’s terms and conditions. Notification of cancellation must be made to Johanna Rossi in writing (johanna@johannarossi.com).
Bookings made over the telephone or by email will not be deemed accepted until I have received the booking online and I have issued a confirmation.
If the buyer cancels their booking less than 30 days before the event start date no refund will be offered.
If the attendee cancels their booking with 30 or more days before the event start date, Johanna Rossi will transfer the amount paid to another event (at her own discretion) in her current programme of events (provided the buyer is not already booked on it), subject to the buyer notifying Johanna Rossi in writing within two weeks of their cancellation, telling Johanna Rossi which event the buyer wishes to transfer to.
If the event the buyer transfers to is more expensive than the one they originally booked, a further fee will also be payable. If the buyer subsequently cancels the event to which they have transferred, Johanna Rossi will retain the money paid. The buyer can only transfer to another event once (i.e multiple transfers are not permitted).
These dates refer to the date on which Johanna Rossi receives written notification of the buyer’s cancellation.Johanna Rossi will let the buyers know as soon as they can if, through no fault of the attendees', Johanna Rossi is forced to significantly alter or cancel the event. In these circumstances the attendee can choose one of the following options.
a) accept Johanna Rossi's offer of a replacement event of lower cost (if available) and Johanna Rossi will refund the difference in cost;
or b) accept Johanna Rossi's offer of a replacement event of equivalent cost
or c) ask Johanna Rossi for a refund of the money the attendee has paid.If the buyer has any complaint about the event, they must make it known at the earliest opportunity to the host who will normally be able to take appropriate action. If the buyer is not satisfied with their response and the buyer feels their enjoyment of the event is likely to be significantly affected, they should notify Johanna Rossi by phone and she will do her best to resolve the problem.
Johanna Rossi reserves the right to offer discretionary discounts and this does not affect the status of any buyers who have paid the full price and no discount will then become due to them.
BOOKING AND CANCELLATION FOR ONLINE, EVENTS & PURCHASE OF PRODUCTS
No refunds are available for online events or products. Purchase of both products and online events includes downloadables and replays. No refunds are available if the buyer changes their mind about their purchase.
HEALTH AND SAFETY AT IN-PERSON / LIVE EVENTS
The buyer must comply fully with all and any health and safety regulations introduced by Johanna Rossi. The buyer must ensure that s/he is medically and physically fit and able to use our facilities and participate in activities. Johanna Rossi is not liable for any injuries to the customer in his/her use of our facilities or participation in activities.
MARKETING
Johanna Rossi retains all copyright license rights and sole exclusive ownership of the information, photographs and material displayed on its website. The material may not be modified, copied or used in any other way.
Each buyer hereby authorizes and grants Johanna Rossi a royalty-free limited perpetual right to publish on any Johanna Rossi website(s) and marketing material any photographs and videos with his/her image. In addition, the buyer grants us a royalty-free limited perpetual right to publish on any Johanna Rossi website(s) and marketing material any photographs and videos which you take or create and provide to us.
LAW
This contract is governed by the laws of the United Kingdom. Any conflict between the terms and conditions of the contract and the law of the United Kingdom, then the law of the United Kingdom shall prevail.
GENERAL WAIVER
You acknowledge that you participate voluntarily in any and all activities arranged by the event organizers, related entities, our affiliates, employees, fitness professionals and co-hosts and insofar as legally permissible, surrender your right to any cause of action against “Johanna Rossi” and all associated parties, arising from any loss or damage to person or property that may occur, prior to, during or after the retreat or event.
This is inclusive and not limited to:
Any damages or injuries that you incur, whether they be direct, indirect, incidental or consequential.
Any loss of funds or profits, whether direct or indirect, that you incur.
Any claim, damage or loss that you incur has caused any transaction that you make on the site.
The limitations on Johanna Rossi’s liability as shown above shall apply whether or not I and all of my related entities as aforementioned have been advised of the risk of such losses.
EFFECTIVE DATE OF POLICY
This policy is effective as of February 2022. We may make changes to this policy and process and systems without further warning. We may also update this privacy policy to reflect updates.
Maintaining this privacy policy of customer information is of utmost importance to us and it helps build stronger relationships, goodwill and increase confidence.
Please do not hesitate to contact us at johanna@johannarossi.com.
Johanna Rossi
johanna@johannarossi.com